Funeral directors, who cares?

Funeral directors, who cares?

Funeral directors and all those involved in the funeral industry have it tough. Day in day out, the role involves dealing with a lot of sadness, grief and loss. Find out more as we explore the results of a poll commissioned by the Art of Dying Well.

Dealing with funerals every day

Funeral directors also have to deal with very traumatic events – deaths through major incidents; the death of a child, violent deaths, murder, suicide, death due to the fault of others – from carelessness or negligence, terrorism, deaths in all kinds of horrific circumstances.

Often, they don’t have anyone to talk to when it all gets too much or if they have had a very bad day. It can be pure chance whether a funeral director has access to professional counselling; some do, some don’t.

“We are not immune to grief ourselves and distress at some of the situations that we come across. I’m lucky that I’ve got a lot of family around me and we know when one of us is having a bad day. Not every funeral director in the country is in the same situation.”

Paul Allcock, Family Funeral Services

What do we think about what funeral directors face?

In a Onepoll of 2,000 UK adults, commissioned by the Art of Dying Well, almost half of UK adults (44.9%) think that funeral directors should have access to professional counselling.

More than a third (36.85%) thinks that funeral directors must struggle with the constant theme of death and grief and 39.35% of those surveyed believe that they face more sadness than many other professions.

Dealing with death day-to-day

Just over 1 in 5 UK adults (20.95%) assume that funeral directors often don’t have access to professional support if they have had a bad day at work.

Paul Allcock, Director of Allcock Family Funeral Services in Norwich said:

“Often funeral directors are the forgotten ones. We deal with the most difficult situations and scenarios on a daily basis. We are dealing with everyone else’s grief. We are not immune to grief ourselves and distress at some of the situations that we come across. I’m lucky that I’ve got a lot of family around me and we know when one of us is having a bad day. Not every funeral director in the country is in the same situation.”

Small funeral directing companies may be especially vulnerable

Adrian Forsey of Forsey and Son Funeral Directors, Glastonbury says:

“I feel that we often devalue our own concerns when comparing them to the sometimes tragic losses of the bereaved family and feel guilty or selfish about seeking help. Vulnerability can especially arise within many small funeral directing companies of only one or two staff members who may not belong to professional organisations where support is available.”

St Joseph of Arimathea, Patron Saint of funeral directors

The survey is released on the Feast Day of St Joseph of Arimathea, 31 August, the wealthy nobleman who buried Christ’s body in his own tomb after the Crucifixion. He is the Patron Saint of Funeral Directors, Undertakers and Morticians.

About St Joseph of Arimathea, Paul Allcock says:

“I have every intention of making sure that all my fellow funeral directors across the country are made aware of the help that is at hand for them through the intercession of this saint. We need all the support that we can get.“

Guide to Catholic funerals and cremations

On this day too, the Art of Dying Well publishes a new online Guide to Catholic funerals and cremations, a helpful step-by-step planner that sets out the options to anyone who is organising a Catholic funeral. Just as the Catholic Church has a wealth of experience in helping people to die well, so too does it have comforting rituals for those who are left behind.

The guide gives answers to questions arising from subjects including:

  • Burial or cremation?
  • Reception of the body
  • Requiem Mass or Service of the Word?
  • How can the family be involved?
  • What readings and music should there be?
  • What about a eulogy?

A Catholic funeral can be a real source of strength

Fr Tim Menezes of the Archdiocese of Birmingham says:

“A good funeral is one where everyone feels welcome. It requires time spent with the family and listening to them. It needs careful preparation and planning. The local parish priest should be able to help you at this difficult time. The Catholic funeral well prepared and rooted in the Scriptures can be a real source of strength to the family in their grieving and in the natural questions that arise.”

Being there and listening can help so much

Kathryn Turner, head of the Department of Spirituality in the Diocese of Hexham and Newcastle says:

“The personal touch is so important. You can help so much by being there and listening. At a very bleak time for a family, we can be there for them and accompany them on that journey, from when someone has a diagnosis of terminal illness to their death and for as long as it takes afterwards.”

Pope Francis: “Love is stronger than death”

Pope Francis said in one of his Wednesday Audiences:

“Our loved ones have not disappeared into dark nothingness: Hope assures us that they are in God’s good and strong hands. Love is stronger than death.”

Listen to our podcast for more on the world of the funeral director

Listen to our August podcast (episode 6) to find out more about the world of the funeral director. Paul Allcock is our main studio guest. ‘Death Chatter’ asks ‘Funeral Directors – Who Cares?’ and we finish with ‘The View from the Chaplain’s Chair’. Our guest is the excellent Rev Andrew Goodhead.